How do I cancel my subscription?
To cancel your subscription, please follow these steps:
- Log in to your account and go to the ‘Account’ menu item.
- Click on ‘Subscription history’ to see an overview of your active subscriptions.
- In the right-hand column you will find a button labelled ‘Cancel subscription’. Click on this button.
- After clicking the button, a confirmation email will be sent to the email address associated with your account.
Please check your email and confirm the cancellation to complete the process. If the email does not appear in your inbox, please also check your spam folder.
If you have any questions about cancelling your subscription or need assistance, our customer service team will be happy to help.